Technology adaption

10 Tips For a Seamless Smart Home Experience

10 Tips For a Seamless Smart Home Experience

Smart homes make life easier. But setting one up can be tricky. Here’s how to make a smooth smart home system.

What is a Smart Home?

A smart home uses technology to control many parts of life. This includes turning lights on and off and unlocking doors. You can control these devices with your voice or smartphone. These devices often connect over the internet and talk to each other.

Why Should I Make My Home Smart?

Smart homes save you time and energy. They can also make your home safer. Lastly, they are fun to use. Just say it and watch it happen!

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How Can Small Businesses Embrace the Cashless Revolution? 

How Can Small Businesses Embrace the Cashless Revolution? 

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more.

Small businesses need to keep pace with these new methods of payment. It’s essential to adapt to stay competitive. You can easily lose business if people can’t pay the way they like.

As a trusted managed IT service provider, we’re here to help. Many of our clients are navigating this shift to cashless wallets. We’ll help you find solutions to ensure your business thrives in the cashless era.

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Top Technologies Transforming Customer Service Today    

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 

55% of customers like self-serve customer service over speaking to a representative.

Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalisation, and satisfaction. So, what kinds of technology can boost your customer experience? Below, we’ll explore several options transforming customer service today as well as explain how they can help your company stay competitive.

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Copilot in Teams - New Features, Agents & More

Copilot in Teams – New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.

Recent updates to Copilot in Teams include:

Enhanced agent capabilities

Smarter AI interactions

Extra features to support teams in accomplishing tasks more efficiently

We’ll explore the latest updates to Copilot in Teams, including new features and intelligent agents as well as how these innovations can transform how your business opera

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Enhancing Employee Performance with a Mobile-Optimised Workspace

Enhancing Employee Performance with a Mobile-Optimised Workspace

n the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere. Whether they’re sipping coffee at a local café or lounging on their living room couch. That’s the magic of a mobile-optimised workspace. It’s a game-changer for productivity and performance.

51% of employees use company-mandated apps when working via mobile devices.

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Essential Settings to Maximize Your Microsoft 365 Experience

Essential Settings to Maximize Your Microsoft 365 Experience 

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimise its settings. Otherwise, you may only be using a fraction of the power you have.

Ready to get more from your M365 business subscription? This blog post will guide you through essential settings to power up your use of Microsoft 365.

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Unified Smart Homes: How Matter is Setting a New Standard 

Unified Smart Homes: How Matter is Setting a New Standard 

Is your smart home turning into a smart mess? Do your smart office devices speak different languages? You’re not alone. The current smart home and office technology landscape is riddled with incompatibility issues. This forces you to juggle several apps and deal with frustrating setup processes.

Smart home adoption is skyrocketing. Experts expect household penetration to be 18.9% in 2024. By 2028, that number nearly doubles to 33.2%. But these devices are not only becoming home standards. Smart speakers, sensors, and more are increasingly in use by businesses.

But fear not, there’s a light at the end of the tunnel. A new standard called Matter is here to unify the smart tech world. As a homeowner or business owner invested in smart technology, “Matter” matters. Let’s break down what this means for you.

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AI Data Breaches are Rising! Here's How to Protect Your Company

AI Data Breaches are Rising! Here’s How to Protect Your Company  

Artificial intelligence (AI) is rapidly transforming industries. It offers businesses innovative solutions and automation capabilities. But with this progress comes a growing concern: AI data breaches. As AI becomes more integrated into our systems, the risks increase. The data it collects, analyses, and utilizes becomes a target.

A recent study on AI security breaches revealed a sobering truth. In the last year, 77% of businesses have experienced a breach of their AI. This poses a significant threat to organizations. A breach can potentially expose sensitive data as well as compromise intellectual property and disrupt critical operations.

But wait before you hit the panic button. Let’s explore why AI data breaches are on the rise and what steps you can take to safeguard your company’s valuable information.

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iPhone-Running-Slow-Speed-It-up-with-One-of-These-Tips-scaled

iPhone Running Slow? Speed It up with One of These Tips

Let’s face it, iPhones are amazing devices. But even the sleekest, most powerful iPhone can succumb to the dreaded slowdown. Apps take forever to load and scrolling feels sluggish. Pretty soon, simple tasks become frustrating ordeals.

If your iPhone has gone from speedy sidekick to sluggish snail, don’t despair! We are sharing some easy tips to get your iPhone back in tip-top shape.

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What Were the Coolest Consumer Products Showcased at CES 2024?

What Were the Coolest Consumer Products Showcased at CES 2024?

The annual Consumer Electronics Show (CES) was an exciting one this year. It left us with a mind-blowing glimpse into the future of technology. CES 2024 showcased a smorgasbord of cutting-edge gadgets. Including transparent TVs and robot pet buddies. These gadgets promise to revolutionize our homes and the way we interact with the world.

With so much innovation on display, which products truly stood out as the coolest of the cool? Buckle up as we delve into the hottest highlights from CES 2024!

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